How to Unlock a Record in Temenos T24 BrowserWeb?

As always it is tricky to unlock a record in T24 BrowserWeb. When you get: LOCKED BY INGRESO NO EXISTE you can use the following steps to unlock: Enter RECORD.LOCK L Search for your locked record on the %RECORD.LOCK enquiry screen. Eg. @ID CT CUSTOMERID. Then click on the record “FBNK.CUSTOMER$NAU.CUSTOMERID“. It will appear on […]